Have you bought something on Valorant shop? Then, what do you think? Have you experienced a situation where you want to get a refund since the thing that you buy is not like you expected? Some Valorant players may wonder whether Valorant shop has refund feature or not. And if it has, how to get a refund from Valorant shop?
In Valorant, you are able to get refund. However, it is important to note that it does not mean that all items can be refunded. According to Riot Games site on Valorant Support section, it is stated that refunds for Valorant content are not permitted in the following cases:
- Battle Pass and Levels, Character Contract Levels, Weapon Skin Levels, Weapon Skins once used or if you buy a skin upgrade, Radianite Points, and Bundles are all non-refundable.
Are you looking for a cash refund? If so, you are able to access the Valorant Support section in the Riot Games site and you can submit a ticket in that page. Cash refunds are available for 90 days after a transaction and it is provided the VP purchased was not spent.
If you want to view your bought content, you are able to log in and if you are not able to get refund of your item, it is maybe because past the allotted time for a refund or it was not refundable to start with. You are able to submit a ticket which is available at the Valorant Support section in the Riot Games site if you find any issue. It is important for you to know that the refund button will populate beside all your purchases. However, it will not be clickable for anything that is not able to be refunded.
In Valorant, you are able to get refund from unused content within 7 days of purchase. The things that you are able to get the refund are VP (for your money back) and Weapon Skins. You have to remember that if you use or upgrade your weapon skins, it will not able to be refunded. Character Contract Levels, Premium Battle Pass, Premium Battle Pass Levels, Weapon Skin Levels, Radianite Points and Bundles are the things that you are not able to be refunded.
So, if you have bought VP or Weapon skins and you have not used them, you are able to get a refund. How to get refund? You are able to access the Support Valorant page in Riot Games site about Refund Policy. There, you will be able to find a link where you are able to get refund and also a link to check your purchase history. You will have to log in so that you are able to access your purchase history and get a refund.
When you are in your order history, then you will be able to see the list of items that you have bought. Beside the item that you have bought, you will see a Refund button. So, just click on that button on the item that you want to be refunded.